TERMS AND CONDITIONS

1. General Information

Casa Gira Ceramics
Jagtvej 76, 2200 Copenhagen, Denmark
CVR: DK40527702
Tel: +45 53 79 90 70 (Mon–Fri, 10:00–15:00)
Email: hello@casagiraceramics.com

2. Memberships

  • What’s Included: Memberships grant access to the workshop from Tuesday to Sunday, upon booking of a slot. Members can freely use the studio’s clays, tools, and glazes for practice. Fired pieces will be charged on an extra fee of 20 kr per 100 g. This fee includes used materials for final pieces, firing, and service.

  • Commitment: Memberships are ongoing and billed monthly from the date of purchase.

  • Cancellation Policy:

    • The membership is binding for the first 3 months. After that, you can cancel it any time.

    • Cancellation must be done before the next billing date to avoid being charged for the following cycle.

    • If you cancel after the payment has been processed, the membership remains active until the end of the current paid month.

    • An additional one-month notice period applies, meaning your membership ends at the close of the following month after cancellation.

  • How to Cancel: Cancellations must be made in writing via email to hello@casagiraceramics.com. You will receive confirmation of cancellation by email.

3. Clipcards

  • What’s Included: Clipcards grant access to the workshop from Tuesday to Sunday, upon booking of a slot. Members can freely use the studio’s clays, tools, and glazes for practice. Fired pieces will be charged on an extra fee of 20 kr per 100 g. This fee includes used materials for final pieces, firing, and service.

  • Commitment: Clipcards are charged only once, upon purchase.

  • Cancellation Policy:

    • You can cancel your clipcard within 2 weeks after purchase, if no slots have been booked under that clipcard.

    • How to Cancel: Cancellations must be made in writing via email to hello@casagiraceramics.com. You will receive confirmation of cancellation by email.

4. Complaints and Customer Service

  • Reach Us: Contact us via email (hello@casagiraceramics.com) or phone during opening hours; emails are typically answered within 48 hours on weekdays.

5. Miscellaneous

  • Danish law governs our services.

  • Personal data is handled in accordance with our Privacy Policy.