TERMS AND CONDITIONS

1. General Information

Casa Gira Ceramics
Jagtvej 76, 2200 Copenhagen, Denmark
CVR: DK40527702
Tel: +45 53 79 90 70 (Mon–Fri, 10:00–15:00)
Email: hello@casagiraceramics.com

2. Memberships

  • What’s included:

    • Memberships grant access to the studio upon booking of a slot.

    • Casa Gira's day is split into 3 blocks of 4 hours — 9-13, 13-17, 17-21 — and each membership allows you to book a specific number of slots per month.

    • Members can freely use the studio’s clays, tools, and glazes for practice. Each member will receive a small box to store personal items, but the studio is not responsible for those.

    • Fired pieces will be charged on an extra fee of 20 kr. per 100 g. This fee includes used materials for final pieces, firing, and service.

    • The maximum piece dimensions should be within 28x28x28 cm before glaze firing. If larger, there will be an additional charge of 10 kr per cm on each axis.

    • Bisque fired pieces that are not glaze fired will be charged 50% — the studio will provide a space where you can leave bisque fired pieces you want to dispose of.

    • Members get 25% discount in events, courses, and other products.

    • The studio will sporadically organize members’ markets, and the participation is free and optional.

    • Any coffee, tea, and snacks that are in the lounge area.

  • Commitment: Memberships are ongoing and billed monthly from the date of purchase.

  • Binding period: Memberships have a binding period of 3 months.

  • Cancellation policy:

    • Cancellation must be done before the next billing date to avoid being charged for the following cycle.

    • If you cancel after the payment has been processed, the membership remains active until the end of the current paid month.

    • An additional one-month notice period applies, meaning your membership ends at the close of the following month after cancellation.

  • How to cancel: Cancellations must be made in writing via email to hello@casagiraceramics.com. You will receive confirmation of cancellation by email.

  • How to pause: Memberships can be paused for maximum 31 days, maximum 3 times a year. Cancelations must be made in writing via email to hello@casagiraceramics.com. You will receive a confirmation of pause by email.

  • Miscelaneous:

    • If the studio must be fully closed for an event, it will be added to the calendar at least 2 weeks in advance. During events or classes taking over only one room of the studio, the members will have access to the other parts.

    • We offer a 10% discount to low-income individuals, retirees, and students — if you belong to one of these groups, please mention it in your application.

    • Casa Gira offers white, black, and red stoneware, as well as 10+ glazes. Outside glazes can be brought in with approval but cannot be left in the studio.

    • Casa Gira is dog-friendly, but please notify us in advance so we can avoid any clashes between dogs.

3. Clipcards

  • What’s included:

    • Clipcards grant access to the studio upon booking of a slot.

    • Clipcard holders can freely use the studio’s clays, tools, and glazes for practice.

    • Fired pieces will be charged on an extra fee of 20 kr per 100 g. This fee includes used materials for final pieces, firing, and service.

    • The maximum piece dimensions should be within 28x28x28 cm before glaze firing. If larger, there will be an additional charge of 10 kr per cm on each axis.

    • Bisque fired pieces that are not glaze fired will be charged 50% — I will provide a space where you can leave bisque fired pieces you want to dispose of.

    • Any coffee, tea, and snacks that are in the lounge area.

  • Validity: Clipcards are valid for 365 days, and can be used for 180 days after first booking.

  • Commitment: Clipcards are charged only once, upon purchase.

  • Cancellation policy:

    • You can cancel your clipcard within 2 weeks after purchase, if no slots have been booked under that clipcard.

    • How to Cancel: Cancellations must be made in writing via email to hello@casagiraceramics.com. You will receive confirmation of cancellation by email.

  • Single slot:

    • Single slots are reserved for members or clipcard holders who need an extra session in a specific month or want to finish a project, and cannot be purchased by first-time comers.

4. Complaints and Customer Service

  • Reach us: Contact us via email (hello@casagiraceramics.com) or phone during opening hours; emails are typically answered within 48 hours on weekdays.

5. Miscellaneous

  • Danish law governs our services.

  • Personal data is handled in accordance with our Privacy Policy.